SHIPPING

We ship worldwide!

HOW MUCH IS SHIPPING?

We offer free Shipping on all orders over €250 EUR.

We offer a flat rate of €15 EUR for orders under €250 EUR, shipping to anywhere in world. 

WHEN WILL MY ORDER ARRIVE?

For most orders, we use DHL Worldwide Shipping.

Orders typically arrive in 2–6 business days from date of purchase confirmation. (Time in transit excludes clearance at destination, if any).

PLEASE NOTE :

• It takes 1–2 working days to prepare and pack your order before it can ship.

• There can be occasional customs or courier delays, which are outside of Alicia Swim’s control. These can affect the delivery time frame. Please refer to your tracking number and contact the shipping company to find out if your delivery is being held in customs.

• Orders cannot be cancelled once they have been confirmed by email.

• We CANNOT send to PO BOX addresses.

• If a package is undeliverable, the customer is responsible for any return and original shipping charges. Alicia Swim is not responsible for tracking or replacing any orders marked as delivered, nor cases in which delivery attempts were made without success.

• Certain out-of-range countries and areas might take longer to arrive.

• You will receive an email once your order is confirmed.

• Another email with a tracking number will be sent to you once your order has been dispatched.

To track your order all the way to your doorstep, please follow the link below: DHL TRACKING

CUSTOMS & DUTIES

All international packages may be subject to local taxes and duties. Duties, taxes and other compulsory payments received shall be paid in full by the customer.

ALICIA SWIM WILL NOT BE HELD RESPONSIBLE FOR CUSTOM DUTIES AND TAXES ENFORCED BY YOUR RESIDING COUNTRY.

Please familiarize yourself with your country's regulations, as payment of these duties may be neccessary to release your order.